Help & FAQs

Our Help and FAQ’s section provides clear answers, quick guidance, and expert support for all Zento CRM products and Techinaut services.

Zento CRM

Zento CRM automates repetitive tasks, tracks team activities, and ensures better coordination across departments. It provides real-time updates and centralizes all communication and data in one platform. With built-in task management and reporting tools, teams stay aligned and productive. Managers can monitor progress easily, ensuring timely follow-ups and faster project execution.

Yes, Zento CRM supports integration with major applications like email, Google Workspace, and accounting tools. This helps you manage all business operations seamlessly from one dashboard. Our integration feature ensures smooth data synchronization, eliminating manual entries. You can connect APIs, automate workflows, and reduce dependency on multiple platforms effectively.

Absolutely. Zento CRM is designed to fit the needs of small and large enterprises alike. It’s scalable, affordable, and easy to set up. Small businesses can manage sales, leads, and customer interactions effortlessly. As your business grows, you can upgrade features and add more users anytime.

Zento CRM enables personalized communication through automated follow-ups, customer segmentation, and targeted campaigns. It keeps customer data centralized for easy access.
By tracking customer history and preferences, businesses can create tailored experiences. This builds stronger relationships, enhances satisfaction, and increases repeat business opportunities.

Zento CRM provides detailed performance reports, sales trends, lead analysis, and activity tracking. It helps identify growth areas and bottlenecks efficiently. Visual dashboards display data insights clearly for faster decision-making. Managers can measure productivity, conversion rates, and revenue progress with ease.

Zento CRM is cloud-based and mobile-friendly, allowing access anytime. Whether you’re at the office or on the go, your data stays secure. The responsive design ensures smooth navigation on all devices. You can manage leads, update tasks, and monitor team activity in real-time.

Zento CRM focuses on simplicity, automation, and customization. Unlike complex CRMs, it’s easy to use and requires minimal training. It combines productivity tools, team collaboration, and workflow automation in one package. Businesses get flexibility without compromising performance or security.

Yes, Zento CRM allows creating multiple roles with defined access levels. Admins can assign permissions based on departments or responsibilities. This ensures data security and accountability across teams. Each user only accesses what they need, maintaining workflow clarity and transparency.

Automation handles repetitive tasks such as lead follow-up, notifications, and data entry. It minimizes manual errors and saves valuable time. This helps teams focus more on strategy and sales rather than routine operations. Ultimately, it boosts productivity and efficiency across the organization.

We provide 24/7 online support via chat, email, and phone assistance. Our dedicated team ensures prompt issue resolution. Additionally, we offer training resources, tutorials, and onboarding help to new users. Your success is our top priority.

Custom CRM Development

A custom CRM is built according to your business process and goals, unlike generic CRMs. It ensures full flexibility and tailored functionality. You can integrate specific modules like invoicing, analytics, or support desks. This ensures complete alignment with your organization’s unique requirements.

Custom CRMs serve all industries, including education, healthcare, real estate, retail, and travel. Each system can be designed to fit their workflows. By aligning features with operational needs, businesses improve customer management and data handling. It’s a smart long-term investment.

Development time varies depending on features, complexity, and integrations required. Typically, it ranges from a few weeks to months. Our team follows agile methodology to deliver in phases, ensuring smooth testing. We prioritize timely delivery with continuous updates.

Yes, we ensure complete data migration from spreadsheets, older CRMs, or databases. Your information remains safe and accurate. We also perform data cleaning to remove duplicates and inconsistencies. Our process ensures a smooth transition without disrupting your operations.

Absolutely. You can integrate payment gateways, email platforms, cloud storage, and marketing tools. This provides centralized workflow management.
Our developers ensure seamless API integration and compatibility. It reduces redundant work and enhances business connectivity.

We follow advanced encryption and security protocols for all CRMs. Data privacy and protection are top priorities. Access controls, backups, and SSL encryption ensure safe transactions. Only authorized users can view or modify sensitive information.

Yes, scalability is a major advantage of custom CRM. You can add features anytime. Our modular structure supports future expansion. As your business grows, new functionalities can be integrated easily.

Yes, we offer detailed training and support for staff to adapt smoothly. Documentation and video tutorials are also provided. Our goal is to make teams self-reliant and confident in managing operations. Continuous support ensures lasting success.

We use PHP, Laravel, Node.js, MySQL, and modern front-end frameworks. These ensure speed and reliability.
All systems are cloud-ready, responsive, and optimized for performance. We select tech stacks that suit your business environment.

Custom CRMs grow with your business, improving efficiency and data management. They adapt as needs evolve. With automation and insights, businesses enhance decision-making and productivity. It’s a sustainable investment that yields measurable ROI.

Web Application Development

A web application centralizes your workflow, automates tasks, and integrates core business functions. It ensures faster communication and smarter data handling across teams. With features like analytics, notifications, and dashboards, operations become transparent and efficient. You save time, minimize errors, and boost overall productivity.

We use robust technologies such as Laravel, Node.js, React, and MySQL. These frameworks ensure security, scalability, and performance. Our team chooses the best stack based on your project goals. Every application is optimized for speed, responsiveness, and long-term maintainability.

Yes, we support seamless integration with tools like CRMs, payment gateways, and analytics software. APIs ensure real-time synchronization and smooth data transfer.
Integrations enhance efficiency and reduce repetitive work. You can easily expand your app’s functionality without technical hassle.

Security is our top priority. We implement encryption, secure APIs, and role-based access controls.
Regular audits and testing ensure protection from vulnerabilities. Your business and customer data remain safe at all times.

Yes, our support team offers maintenance, updates, and troubleshooting post-launch. We ensure uninterrupted performance. Regular upgrades and monitoring keep your application running efficiently. We aim for long-term reliability and client satisfaction.

Our web apps are designed to grow with your business needs. You can easily scale as users or data increase. We build modular architectures for easy upgrades and feature additions. Your system stays future-ready without redevelopment.

Yes, our web apps include powerful analytics dashboards. You can track usage, conversions, and user interactions easily. Data insights help make informed business decisions. It also improves marketing, performance, and customer engagement strategies.

Development time varies from a few weeks to months depending on scope. We follow agile methodology to deliver in stages. This ensures continuous testing and timely completion.

Web apps centralize data and communication, helping teams collaborate better in real-time. Everyone works with updated information. Integrated chat, task tracking, and file sharing improve coordination. This results in smoother workflows and faster decisions.

Absolutely. We design intuitive, user-friendly interfaces that align with your brand identity. Our UI/UX team ensures accessibility, usability, and visual appeal. This enhances user experience and retention significantly.

Website Development

We focus on performance, responsiveness, and modern design. Every website reflects the client’s goals perfectly. With clean coding and SEO optimization, we ensure speed, security, and visibility online.

Yes, our solutions cater to startups, SMEs, and enterprises alike. Each site is built to scale. From basic portfolios to eCommerce stores, we ensure functionality and easy management for all.

Project duration depends on complexity, design, and content requirements. Simple sites take weeks, larger ones months. We follow a structured timeline and provide regular progress updates. Delivery is always on schedule.

Yes, we provide CMS-based websites that allow you to edit easily. No coding knowledge required.
You can update text, images, and blog posts anytime. This ensures full control and flexibility.

Absolutely. SEO is integrated into our development process from the start. We optimize structure, speed, and keywords to help your site rank higher on search engines.

We use responsive design principles to ensure compatibility on all devices. Your website automatically adjusts layout and visuals across desktops, tablets, and smartphones seamlessly.

Yes, we can integrate secure eCommerce modules and payment gateways easily. You can manage products, orders, and customers efficiently through a single platform.

We work with PHP, WordPress, Laravel, and modern frameworks. Our choice depends on your goals — ensuring security, speed, and ease of use.

Yes, we offer ongoing maintenance, security patches, and content updates. We ensure your website remains fast, secure, and compatible with the latest technologies.

Our websites improve user experience, brand visibility, and lead conversion. They act as powerful digital assets driving online engagement and revenue growth.

Digital Marketing Services

Digital marketing increases brand awareness, website traffic, and customer engagement through targeted strategies. We use SEO, PPC, and social media to attract quality leads effectively.

We manage campaigns across Facebook, Instagram, LinkedIn, and Google Ads. Each platform is optimized for your audience to ensure better reach and engagement.

We track KPIs like traffic, leads, conversions, and ROI. Detailed analytics reports help you understand performance and make informed decisions.

Yes, every campaign is tailored to your industry, goals, and target audience. We analyze trends and competitors before executing strategies that deliver measurable results.

We offer on-page, off-page, and technical SEO. Our approach improves search rankings, user experience, and organic traffic growth.

Reports are shared weekly or monthly, depending on your plan. They include insights on clicks, engagement, leads, and conversion metrics.

Yes, our team designs logos, visuals, and compelling content for campaigns. We ensure consistency across all platforms to strengthen your brand identity.

PPC (Pay-Per-Click) drives immediate visibility through paid ads. It targets the right audience, ensuring faster conversions and measurable ROI.

Yes, we design and automate personalized email campaigns. This keeps customers engaged, nurtures leads, and increases retention efficiently.

We focus on data-driven results, creativity, and long-term growth. Our integrated approach ensures visibility, engagement, and continuous online success.

Google Email Workspace

Google Workspace offers secure business email, calendar, cloud storage, and team collaboration. It’s an all-in-one productivity suite trusted by millions globally.

Teams can chat, share files, and co-edit documents in real-time. It eliminates delays, improving transparency and teamwork efficiency across departments.

Yes, Google ensures enterprise-grade encryption and security compliance. Data is stored safely with two-step verification and advanced admin controls.

Absolutely. You can create professional email addresses using your business domain. This enhances brand credibility and professional communication for all employees.

Each user gets generous storage starting from 30GB, expandable as needed. It supports document sharing, backups, and collaboration efficiently.

Yes, Google Meet is built-in for secure video meetings. It supports screen sharing, recording, and large team calls easily.

Yes, it works perfectly on Android and iOS devices. All apps sync automatically, keeping you connected anytime, anywhere.

Google Workspace provides business-level tools, admin control, and unlimited collaboration features. It’s designed for organizations, ensuring better management and security.

Yes, our team assists with full setup and email migration. We ensure zero data loss and minimal downtime during transition.

We offer expert setup, training, and ongoing technical support. Our goal is to help teams work smarter, faster, and securely.

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