Terms and Conditions
Terms and Conditions
Welcome to Zento CRM. These Terms and Conditions govern your access to and use of our CRM software, website, and related services. By using Zento CRM, you agree to comply with all applicable terms, policies, and laws. These terms are designed to ensure fair and secure usage of our platform while protecting both users and the company.
We encourage users to read this document carefully before using our services. Zento CRM reserves the right to update or modify these terms at any time to maintain compliance and improve service quality. Continued use of our platform after updates signifies your acceptance of the revised terms.
Acceptance of Terms
By accessing or using Zento CRM, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you may not use our services.
We may update the terms from time to time to reflect system enhancements, policy changes, or legal requirements. It is the user’s responsibility to review the terms regularly and remain informed about any modifications.
User Responsibilities
Users must provide accurate information during registration and maintain the confidentiality of their login credentials. You are responsible for all activities under your account.
Any misuse, unauthorized access, or breach of our system security will result in immediate suspension or termination of access. Zento CRM expects users to follow ethical practices and comply with all applicable laws while using the platform.
Service Usage and Restrictions
Zento CRM is provided for lawful business purposes only. Users may not copy, modify, resell, or reverse-engineer any part of the system without written consent.
We maintain the right to monitor service usage to prevent misuse or unauthorized access. Any attempt to disrupt or exploit system resources may lead to legal action and termination of service.
Subscription and Payment Terms
Access to certain features of Zento CRM may require paid subscriptions. All payments must be made promptly according to the selected plan or agreement.
Refunds or cancellations follow our billing policy, which ensures transparency and fairness. Failure to make timely payments may result in suspension or limitation of services until dues are cleared.
Data Ownership and Privacy
All data entered into Zento CRM remains the property of the user. We only process and store it to provide better functionality and service.
We ensure data security through encryption and secure storage. For more details about how your data is handled, please refer to our Privacy Policy, which outlines data protection practices and user rights.
Intellectual Property Rights
All trademarks, logos, software, and content associated with Zento CRM are the intellectual property of Techinaut. Users receive limited, non-transferable rights to use the platform for business purposes.
Any unauthorized use, duplication, or redistribution of our intellectual property is strictly prohibited. Legal action may be taken against individuals or entities violating these terms.
Limitation of Liability
Zento CRM strives for accuracy and reliability but does not guarantee uninterrupted service or error-free performance. We are not liable for data loss, indirect damages, or service interruptions.
Users are encouraged to back up their data regularly. Zento CRM’s liability, if any, will be limited to the amount paid by the user for the service in question.
Termination of Service
Zento CRM reserves the right to suspend or terminate accounts that violate these terms or engage in fraudulent or abusive activity.
Upon termination, user data may be retained for a specific period for compliance purposes before being permanently deleted. Users may request data export before the termination becomes effective.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of Zento CRM shall be subject to the jurisdiction of Mumbai courts.
Both parties agree to resolve conflicts through negotiation before pursuing legal remedies. This ensures fairness and avoids unnecessary legal escalation.
Contact Information
For any questions, clarifications, or issues related to these Terms and Conditions, please contact:
Email: info@zentocrm.com
Website: www.zentocrm.com
Our support team is always available to provide assistance and ensure your experience with Zento CRM remains smooth, transparent, and compliant.