Healthcare & Medical
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Healthcare & Medical
Techinaut’s Zento CRM enables healthcare service providers to manage patient interactions, streamline appointments, improve communication, and maintain accurate medical records. It enhances service delivery with greater coordination, efficient workflows, and secure data access across healthcare operations.
From hospitals to wellness studios, every organization benefits from automated billing, enquiry tracking, inventory support, referral management, and analytics. The system strengthens operational performance while supporting compliance, patient satisfaction, and long-term institutional growth.
Hospitals
Appointment scheduling, patient records, treatment tracking, department coordination, billing, and insurance management become streamlined. Hospitals improve response time, reduce errors, and maintain administrative control with secure data access and strong reporting for better service outcomes.
Clinics
Manage patient inquiries, consultation bookings, follow-ups, and prescriptions efficiently. Zento CRM helps clinics improve patient satisfaction and maintain accurate medical records, ensuring better care delivery and smooth front-desk operations through automation and timely reminders.
Diagnostic Labs
Unified system for test bookings, sample tracking, results distribution, and client communication. Labs gain better workflow efficiency and quick report delivery. Real-time analytics support operational accuracy and customer trust.
Pathology Labs
Zento CRM supports automated sample handling, patient history, billing, and secure result reporting. It ensures accuracy, regulatory compliance, and transparent communication with doctors and patients for reliable diagnosis management.
Dental Clinics
Patient appointments, treatment planning, dental history, and payment tracking remain organized. CRM improves chair-side productivity and patient recall through reminders, boosting service consistency and long-term patient relationships.
Physiotherapy Centers
Track patient progress, therapy schedules, clinical notes, and renewal packages. It supports personalized recovery plans and consistent communication, improving patient outcomes and center performance through structured data access.
Eye Care Centers
Manage pre-tests, appointments, prescriptions, eyewear sales, and laser treatments from one system. Eye care providers improve operational flow and maintain accurate patient histories with strong follow-up tracking.
Veterinary Clinics
Pet health records, vaccination schedules, medication reminders, and billing are managed seamlessly. CRM supports improved pet care services and strengthens customer loyalty through consistent communication tools.
Home Healthcare Providers
Track caregiver visits, patient vitals, service plans, and billing. Strong coordination tools ensure timely care delivery, transparency with families, and compliance with medical support requirements remotely.
Medical Equipment Dealers
Lead management, product inventory, AMC tracking, and customer support handled efficiently. CRM strengthens dealer relationships, simplifies service scheduling, and accelerates sales processes with follow-up automation.
Health Insurance Agencies
Policy management, lead conversion, claims follow-up, and customer support automated. It improves policyholder communication and renewal rates while ensuring compliant documentation and organized customer service.
Telemedicine Platforms
Online appointments, consultations, digital prescriptions, patient profiles, and payment tracking integrated. CRM supports fast communication and remote care delivery with seamless accessibility across devices.
Medical Billing Firms
Automated claims tracking, invoicing, insurance coordination, and client management. Billing accuracy improves along with faster processing and better transparency for healthcare partners and patients.
Blood Banks
Donor data, blood unit inventory, test records, and hospital supply requests organized. CRM enhances traceability and compliance, ensuring safe and efficient blood distribution procedures.
Pharma Distributors
Order management, stock visibility, logistics tracking, and dealer communication streamlined. CRM supports compliance, helps avoid stockouts, and strengthens distribution performance for consistent supply chains.
Pharmacy Chains
Customer records, prescription renewals, loyalty programs, and multi-store control simplified. CRM boosts operational efficiency and enhances revenue through better product management and customer engagement.
Medical Colleges
Student records, academic tracking, clinical rotations, communication, and administrative coordination. CRM helps institutions manage campus operations effectively while supporting future medical workforce training quality.
Nursing Homes
Resident records, care planning, medication administration, staff scheduling, and billing. CRM improves caregiver productivity, compliance documentation, and overall resident well-being.
Fitness & Gym Centers
Member enrollment, package renewals, attendance tracking, trainer schedules, and communication automated. CRM improves retention and center growth through engagement and performance monitoring.
Wellness & Yoga Studios
Class bookings, memberships, instructor management, and feedback cycles managed smoothly. CRM supports wellness brands in building consistent customer relationships and maximizing participation.
Our Solutions & Benefits
Zento CRM modernizes healthcare and wellness operations through digital patient management, secure data handling, automated communication, and performance analytics. It enables better decision-making, improved care delivery, and stronger business growth across diverse medical and wellness organizations.
- Secure patient database management
- Appointment and schedule automation
- Billing and insurance tracking
- Remote care and telehealth support
- Laboratory integration
- Prescription and treatment history
- Inventory and supply monitoring
- Alerts and follow-up reminders
- Regulatory documentation support
- Multi-location operational control
Frequently Asked Questions
It organizes patient data, reduces waiting times, automates communication, and ensures accurate record handling. Healthcare providers remain focused on treatment while the system manages administrative processes effectively for improved experiences.
Yes. The CRM supports single clinics to large hospitals through scalable modules, multi-location tracking, and flexible workflows that adapt to operational needs and growth plans.
It includes encrypted data storage, access controls, and secure role-based usage. This ensures safe handling of medical data and compliance with required healthcare privacy regulations.
Automated reminders, billing, appointment handling, and digital reports significantly reduce manual tasks. Healthcare teams become more productive while ensuring fewer errors.
Yes. The CRM supports medical billing management, claim tracking, and payment reconciliation. This enables smooth financial operations and better transparency for patients and insurers.
Follow-up messages, appointment alerts, and personalized communication tools keep patients informed. This strengthens trust and encourages better treatment continuity.
Integration capabilities connect diagnostic systems, inventory tracking, and digital reports for smooth healthcare workflows and real-time data synchronization.
It helps manage virtual consultations, patient history, prescriptions, and payment tracking for streamlined remote care experiences with reliable communication.
Quick onboarding ensures rapid adoption. Teams gain immediate access to essential features while expanding usage as comfort and operational demands increase.
Modules can be tailored for various specialties, workflows, and service requirements. Custom features ensure smooth alignment with organizational goals and patient service structures.